Return & Refund Policy

Thank you for shopping with [Mighty Five Stationary Store]. We aim to provide high-quality products, including sticky notes, ball pens, diaries, staplers, markers & highlighters, magnifying glasses, student desktop stationery, and artists’ oil paints and brushes. If you’re not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • Timeframe: Returns must be requested within [number of days, e.g., 30 days] from the date of receipt.

  • Condition: Items must be unused, in their original packaging, and in the same condition as when received. Items that have been used, damaged, or altered are not eligible for return.

  • Proof of Purchase: A receipt or proof of purchase is required to process a return.

2. Non-Returnable Items

The following items cannot be returned:

  • Custom Orders: Items that were custom-made or personalized for you.

  • Perishable Goods: Items that are prone to spoilage or expiration.

  • Opened Software or Digital Products: Items that have been opened or activated.

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [sales@mighty-five.com] or [+18178850362] to request a return authorization.

  2. Return Authorization: We will provide you with a return authorization number and instructions on how to return the item.

  3. Ship the Item: Return the item using the provided instructions. Please ensure that the item is securely packed to prevent damage during transit.

4. Return Shipping Costs

  • Returns Due to Our Error: If the return is due to an error on our part (e.g., incorrect or defective items), we will cover the return shipping costs and provide a prepaid shipping label.

  • Returns for Other Reasons: If the return is for any other reason, you are responsible for the return shipping costs. Original shipping fees are non-refundable.

5. Refunds

  • Processing Time: Once we receive and inspect the returned item, we will process your refund. Please allow [number of days, e.g., 7-10 business days] for the refund to be credited to your original payment method.

  • Partial Refunds: We may issue partial refunds for items that are returned in a damaged or used condition.

  • Exchanges: If you would like to exchange an item, please initiate a return and place a new order for the replacement item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with details and photographic evidence. We will arrange for a replacement or refund as appropriate.

7. Order Cancellations

Orders can be canceled within [number of hours, e.g., 1 hour] of placing the order. If your order has already been processed or shipped, you will need to follow our return process to receive a refund.

8. Contact Us

For any questions or to initiate a return, please contact our customer service team:

[Mighty Five Stationary Store]
[sales@mighty-five.com]
[+18178850362]

We appreciate your business and are here to help ensure a satisfactory shopping experience.